Listening report 2020: What we learnt from the people our entrepreneurs serve

RESEARCH REPORTS

May 29, 2020

By Varad Pande, Ruchi Hanasoge and Rahul Bhide

At Omidyar Network India (ONI), we invest in bold entrepreneurs who help create a meaningful life for every Indian. Inherent in this purpose is our commitment to 'every Indian', with a deep focus on the Next Half Billion (NHB). In the context of Covid-19, the importance of understanding and serving 'every Indian' becomes even more relevant.

In order to support our entrepreneurs and the NHB, we have instituted an annual systematic process to listen to the voices of the people whom our entrepreneurs serve. In 2019, we did this in partnership with 60 Decibels - they spoke with 200+ customers of each of 16 portfolio organisations. These are our learnings from that process.

You can download the report as a PDF here.

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Omidyar Network India invests in bold entrepreneurs who help create a meaningful life for every Indian, especially the hundreds of millions of Indians in low-income and lower-middle-income populations, ranging from the poorest among us to the existing middle class. To drive empowerment and impact at scale, we work with entrepreneurs in the private, nonprofit and public sectors, who are tackling India’s hardest and most chronic problems. We invest in the areas of Advancing Cities, Digital Society, Education & Employability, Emerging Technologies, Financial Inclusion & Well-being and Property Inclusivity.
Omidyar Network India is part of the Omidyar Group, a diverse collection of companies, organizations and initiatives, supported by philanthropists Pam and Pierre Omidyar, founder of eBay.